Payment Policy

In order to ensure a smooth and timely delivery of your order, we require that payment be made in full before the product is shipped out. This policy applies to all orders, regardless of their size or nature.

Accepted forms of payment include credit/debit card, bank transfer, or any other method as agreed upon by both parties. Payment instructions will be provided upon order confirmation.

If payment is not received within the designated timeframe, we reserve the right to cancel the order without notice. We will make every effort to contact you before taking such action.

We understand that unexpected circumstances can arise, and we are willing to work with our customers to find a solution. If you have any questions or concerns about our payment policy, please contact us and we will be happy to assist you.

Shipping Policy

We can ship to virtually any address in the continental US.

Shipping is free on most orders, unless turnaround time is too tight and requires expedited shipping. Our customers will be quoted shipping costs and made aware of the amount before final invoice is issued.

Please note that we are not responsible for any packages that are lost, damaged, or arrive late during the shipping process.

Once your order has been shipped, it is the responsibility of the shipping carrier to ensure timely and safe delivery of your package. While we make every effort to package and ship your items with the utmost care, we cannot guarantee the actions of third-party shipping carriers.

If you experience any issues with the shipping carrier, please contact them directly to file a claim or report any damages. We recommend that you inspect your package upon delivery and report any damages or discrepancies to the carrier immediately.

Please note that we are unable to provide refunds or replacements for packages that are lost or damaged during shipping. However, we will do our best to work with the shipping carrier to resolve any issues and ensure that you receive your order as soon as possible.

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. Thank you for choosing Event Badger, and we look forward to serving you.

Returns Policy

Thank you for considering our custom event badges for your needs. Please note that as our products are made to order and customized specifically for each customer, we do not accept returns or exchanges.

Due to the unique nature of our products, we are unable to offer refunds or returns. We work closely with our customers during the design process to ensure that their product meets their specifications before it is produced.

We take great pride in providing high-quality, personalized products that are tailored to meet each customer's unique needs. We are confident that you will be satisfied with your purchase, and we are always available to answer any questions or concerns you may have.

If you have any questions or issues with your custom product, please do not hesitate to contact us. We will do everything we can to ensure that you are completely satisfied with your purchase. Thank you for choosing Event Badger for your custom event badge needs.